A platform fee for predictability, usage for scale, and an outcome component you can verify — because every booking is written back to your system with a real record id. No sales-gated mystery.
One property, one line — prove it on your own calls
A live property on your PMS
A hotel group or portfolio
The structure is the commitment. We set the exact numbers with you during the pilot, based on your call volume and what a booking is worth to you. For context, a five-minute booking call costs us about $0.21–0.26 to run, so pricing partly on outcomes still works, and you never pay a per-minute meter.
A flat per-property monthly fee for predictability — you know your floor before the month starts. It never turns into a surprise per-minute bill.
Scales with what the agent actually handles, priced close to what it costs us, not a marked-up meter. Busy months cost more, quiet months cost less.
A component tied to booked rooms — and every booking is written back to your system with a real record id, so you can check what you paid for against your own folio.
Why not charge on outcomes alone? A pure per-booking price pushes the agent to play it safe, and it hides what you’re really spending. The mix keeps things honest on both sides.